What should I do if the payment fails?

Please contact us ASAP by WhatsApp/Messenger/Email if your PayPal payment fails.

You can also try to change the device and test again. If it still fails, please try the payment methods below.

Method 1. Transfer USDT cryptocurrency (RECOMMENDED)

Usable website: https://www.binance.com/

Send/Deposit/Transfer USDT to this ERC20 address:


or TRC20 address:


Or, you can send money directly to our Binance account:


Tutorial: https://www.binance.com/en-IN/support/faq/115003764971

Here are the feedbacks of customers who use the USDT transfer.

Method 2. Pay directly by Paypal

Official webpage: https://www.paypal.com/myaccount/transfer/homepage

To this account: receiptfont@hotmail.com

Video tutorial: https://www.youtube.com/watch?v=cW9YiajmDNI

Method 3. WeChat pay

Please use WeChat to add TrueTypo as a friend, tell us which font you need, then transfer money. We will send you the font via WeChat right away.

Please leave a message for other payment methods such as Remitly, WorldRemit, Alipay, etc.

Whether the payment is successful or not, please contact us or leave WhatsApp message as soon as possible. We can guarantee that you will get the font within 6 hours after payment. Hong Kong time 7 am-7 pm is our working hours. During this period, if you still do not receive the font, you can file a complaint, and we will refund you unconditionally.


Contact Us

If you want to find proper font/template rapidly, or fail to pay, or have any other questions, please contact us in the following ways:
  • WhatsApp: click to chat
  • Facebook: matchfont
  • Skype: join to chat
  • WeChat: scan QR code
     Need help? We're always here for you.
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