What should I do if the payment fails?

Please contact us ASAP by WhatsApp/Messenger/Email if your PayPal payment fails.

You can also try to change the device and test again. If it still fails, please try the payment methods below.

Method 1. Transfer USDT cryptocurrency (RECOMMENDED)

Usable website: https://www.binance.com/

Send/Deposit/Transfter USDT to this ERC20 address:

0xb77033e21043db1f0c6b7e0275914b4c6b468597

or TRC20 address:

TJn6s6nq1oWYjqQgGBFkcgCu2YkdP79a8M

Tutorial: https://www.binance.com/en-IN/support/faq/115003764971

Here are the feedbacks of customers who use the USDT transfer.

Method 2. Pay directly by Paypal

Official webpage: https://www.paypal.com/myaccount/transfer/homepage

To this account: receiptfont@hotmail.com

Video tutorial: https://www.youtube.com/watch?v=cW9YiajmDNI

Method 3. Skrill to Skrill transfer

Official webpage: https://www.skrill.com/en/transfer-money/

To this account: receiptfont@hotmail.com

Video tutorial: https://www.youtube.com/watch?v=Ypswi7mijN8

Method 4. TransferWise online payment

Official webpage: https://wise.com/us/send-money/send-money-to-china

Fill in the following information:

Full Name: Chen Kai
Country: China
City: Wuhan
Alipay ID: lzqidong@163.com

Video tutorial: https://www.youtube.com/watch?v=Bvk4AwpiNw8

Method 5. WeChat pay

Please use WeChat to add TrueTypo as a friend, tell us which font you need, then transfer money. We will send you the font via WeChat right away.


Please leave a message for other payment methods such as Remitly, WorldRemit, Alipay, etc.

Whether the payment is successful or not, please contact us or leave WhatsApp message as soon as possible. We can guarantee that you will get the font within 6 hours after payment. Hong Kong time 7 am-7 pm is our working hours. During this period, if you still do not receive the font, you can file a complaint, and we will refund you unconditionally.




FREQUENTLY ASKED QUESTIONS





Contact Us

If you want to find proper font/template rapidly, or fail to pay, or have any other questions, please contact us in the following ways:
  • Facebook: matchfont
  • WhatsApp: click to chat
  • Skype: join to chat
  • WeChat: scan QR code
  • 
     Need help? We're always here for you.  Go to WhatsApp chat
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